Clinical availability is limited and location-dependent. Education and care navigation are available now; a visit happens only after we confirm a licensed clinician for your area. How this works

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Legal

Telehealth Consent Information

Last updated: September 4, 2026

This page explains, in plain language, what telehealth consent covers. It is information only — the consent form you sign before a confirmed visit is the operative document.

Draft — general information. General information, provided as a working draft. It has not been reviewed by an attorney, and it does not claim HIPAA compliance, certification, a business associate agreement, or regulatory approval. Final clinical policies and notices will be provided before services launch or before a confirmed visit, as applicable.
English only for now. This page is currently available in English only. Amharic and Tigrinya versions of this page are being prepared with qualified translators; we do not machine-translate legal or clinical text. For help understanding this page in Amharic or Tigrinya, email us and a team member will explain it to you.

What telehealth means here

A telehealth visit is a clinical encounter conducted by live video (and, when needed, secure messaging) instead of in person. A licensed clinician evaluates you remotely and documents the encounter in the medical record.

Telehealth is offered only where the clinician holds an active license and where telehealth is legally permitted.

Benefits and limits

Benefits can include access to a clinician who speaks your language, less travel, and easier follow-up across time zones.

Limits are real: a clinician cannot examine you physically, some conditions cannot be safely assessed by video, technology can fail mid-visit, and you may still be referred for in-person care, labs, or imaging. Controlled substances are not prescribed through this service.

What the consent form will cover

The consent you sign before a confirmed visit covers the nature of telehealth, its benefits and limits, who may be present, how your record is stored, how to withdraw consent, expectations for cancellations and no-shows, and the price you were quoted.

You may withdraw consent at any time; withdrawing consent stops future telehealth visits and does not affect care you already received.

Minors and guardians

For a patient under 18, a parent or legal guardian must consent and, where required by law or by the clinician, be present for the visit.

When you sign

You are asked to sign consent after our team confirms a licensed clinician is available in your jurisdiction and before your visit is confirmed. You will always see the price and payment terms before you sign.

Questions about this page

Email habeshahealthconnect@gmail.com or use our contact form. Please do not send emergencies or detailed medical information by email.

Emergency notice

This service is not for emergencies. If you have chest pain, difficulty breathing, signs of stroke, thoughts of self-harm, or any life-threatening symptom, call 911 (US) or your local emergency number, or go to the nearest emergency department.